Local Delivery (Within Malaysia)
Q1: What is the cost for shipping within Malaysia?
We provide FREE shipping (Spend RM100 & Above) on all orders within Malaysia Deliver by Ninjavan
Q2: How long does it take for my parcel to reach me?
Order that makes by today, will proceed starting next day. Order at Friday & Public Holiday, order will process at the next working day. If customers do not receive their order within 5 working days, please contact our customer service department at support@zoffya.com to track your order.
Return
Q1: What is your return policy?
If for any reason you are not completely satisfied with the item purchase, you may return your purchase to us.
All return items must be returned in UNWORN, UNWASHED, UNALTERED, UNIRONED condition with ALL TAGS ATTACHED for store credit only. Returns must be posted within seven (7) days of receiving your order
You may post the return items to:
ZOFFYA
No 38-2 Jalan SP 5/5
BSP Village
Bandar Saujana Putra
42610 Jenjarom
Selangor
Malaysia
601116332363
Sale items, headscarves and accessories cannot be returned.
Q2: What should I do when I received a defect item/wrong item/missing item?
For all orders with missing, defect or wrong item, email us at support@zoffya.com">support@zoffya.com or WhatsApp http://wa.me/601116332363 with you order number. We will advise accordingly.